In 2009, the Department of Justice ("DoJ") launched a campaign called Mediate First Pledge to promote the use of mediation to resolve disputes in Hong Kong ("Campaign"). The purpose of the Campaign is to encourage companies and organizations to make a pledge, namely the Mediate First Pledge (the "Pledge"). The Pledge is a statement of commitment to use mediation which is a flexible and constructive approach in resolving disputes. It allows parties to a dispute, with the assistance of an impartial mediator, to resolve conflicts in amicable and constructive ways that produce mutually acceptable settlement while keeping the risks, costs and time in control.
By making the Pledge, the Pledgee acknowledges its readiness to explore the use of mediation as a means of dispute resolution before resorting to other dispute resolution processes including court litigation. It is a confirmation and manifestation by the Pledgees of their commitment to use mediation.
So far, more than 650 companies and organizations have made the Pledge.
On 13 June 2017, the DoJ formally launched the "Mediate First" Pledge Star Logo Award Scheme.
Under the Scheme, the DoJ will distribute to Pledgees a logo ("MFP Logo") for display at their shops, outlets and/or workplace. A Pledgee may also adopt the MFP Logo (without any modifications) and display it on its letterhead and other publications. The MFP Logo serves to identify a Pledgee’s status as a subscriber to the Pledge. It also represents a commitment on the part of the Pledgee to prefer mediation to other means to resolve disputes and its recognition of the benefits of mediation in resolving disputes.
To encourage Pledgees to fulfil the Pledge and actively deploy mediation in resolving disputes, the DoJ will award the star logo ("Star Logo") to Pledgees who can demonstrate that they have met one or more of the criteria listed below ("Award Criteria"). The award of the Star Logo is a recognition of a Pledgee’s achievements in promoting and adopting mediation in the Pledgee’s practice. Similar to the MFP Logo, Pledgees who are awarded the Star Logo are encouraged to display it at their shops, outlets and/or workplace. Pledgees may also adopt the Star Logo (without any modifications) for display on their letterhead and other publications.
It is intended that approximately six months before the next "Mediate First" Pledge event, the DoJ will invite all Pledgees to indicate whether they have met any of the Award Criteria and to provide information in support (please refer to the survey attached). Those Pledgees who have met the Award Criteria will be awarded the Star Logo at the next Mediate First Pledge event.
The Award Criteria are: