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Mediation Ordinance (Cap. 620)

To implement the recommendations of the Working Group on Mediation headed by the Secretary for Justice, and following public consultation, the Mediation Ordinance was enacted in June 2012 and came into operation on 1 January 2013. The Mediation Ordinance provides a regulatory framework for the conduct of mediation in Hong Kong without hampering the flexibility of the mediation process.

The objects of the Mediation Ordinance are to promote, encourage and facilitate the resolution of disputes by mediation, and to protect the confidential nature of mediation communications (section 3).

For the purposes of the Mediation Ordinance, mediation is a structured process comprising one or more sessions in which one or more impartial individuals, without adjudicating a dispute or any aspect of it, assist the parties to a dispute to do any or all of the following including identifying the issues in dispute, exploring and generating options, communicating with one another and reaching an agreement regarding the resolution of the whole, or part, of the dispute (section 4).

Please click here to read the text of the Mediation Ordinance.

Apology Ordinance (CAP. 631)

After two rounds of public consultation in 2015 and 2016 (see consultation documents here), the Government introduced the Apology Bill into the Legislative Council in January 2017. The Apology Ordinance (Cap. 631) was enacted in July 2017 and came into operation on 1 December 2017.

The objective of the Apology Ordinance is to promote and encourage the making of apologies with a view to preventing the escalation of disputes and facilitating their amicable resolution.

For the purposes of the Apology Ordinance, an apology made by a person in connection with a matter means an expression of the person’s regret, sympathy or benevolence in connection with the matter, and includes an expression that the person is sorry about the matter. An apology may be oral, written or by conduct and includes any part of the expression that is an express or implied admission of that person’s fault or liability in connection with the matter or a statement of fact in connection with the matter (section 4).

The Apology Ordinance also provides that in most civil proceedings an apology does not constitute an express or implied admission of fault or liability and must not be taken into account in determining fault, liability or any other issue to the prejudice of the apology maker (section 7). Furthermore, an apology is generally not admissible as evidence for determining fault, liability or any other issue to the prejudice of the apology maker (section 8).

The Arbitration and Mediation Legislation (Third Party Funding) (Amendment) Ordinance 2017

The Arbitration and Mediation Legislation (Third Party Funding) (Amendment) Ordinance 2017 (Amendment Ordinance) was enacted on 14 June 2017 to clarify that third party funding of arbitration, mediation and related proceedings is permitted under Hong Kong law by amending the Arbitration Ordinance (Cap. 609) and the Mediation Ordinance (Cap. 620).

The proposed amendments were based on the recommendations made in the Report on Third Party Funding for Arbitration published by the Law Reform Commission of Hong Kong in October 2016 and the views of the Steering Committee on Mediation chaired by the Secretary for Justice. The Amendment Ordinance came into operation upon gazettal on June 23, 2017, except for section 3 which relate to the Arbitration Ordinance (New Arbitration Ordinance Provisions) and section 4 relating to the Mediation Ordinance (New Mediation Ordinance Provisions).

The Department of Justice launched a two-month public consultation on a draft code of practice on third party funding of arbitration and mediation on August 30, 2018. After due consideration of the comments received in the consultation, the Secretary for Justice, as the authorised body appointed under the Arbitration Ordinance, has decided to issue the Code of Practice for Third Party Funding of Arbitration and to appoint 1 February 2019 as the commencement date of the New Arbitration Ordinance Provisions.

The commencement of the New Mediation Ordinance Provisions will be deferred to a future date following further consultation with the mediation community and relevant stakeholders on certain issues concerning third party funding of mediation with a view to addressing them.

Steering Committee on Mediation

To further foster the development of mediation in Hong Kong, the Secretary for Justice has set up a Steering Committee on Mediation (Steering Committee) in 2012, comprising members from different sectors of the community including legal professionals, medical practitioners, academics, administrators and social workers. Please click here for the Terms of Reference and Membership of the Steering Committee.

The Steering Committee is assisted by the following Sub-committees/Committee:

  • Regulatory Framework and Accreditation Sub-committee
  • Public Education and Publicity Sub-committee
  • Special Committee on Evaluative Mediation
  • West Kowloon Mediation Centre Supervisory Committee

 Members of the 6th Term Steering Committee

Recent developments in relation to the work in promoting mediation by the Steering Committee include the "Mediate First" Pledge campaign, Mediation Week and Mediation Conference, the setting up of the West Kowloon Mediation Centre as well as the recent launch of social media platforms for promotion of mediation services. With a view to assisting the users who wishes to disclose or use mediation communication for research, evaluation or educational purposes to comply with section 8(2)(e) of the Mediation Ordinance, in 2016 the Steering Committee compiled the Guidelines for Disclosure of Mediation Communications for Research, Evaluation or Educational Purposes for reference purposes.

Prior to the setting up of the Steering Committee, the mapping out of plans for the development of mediation in Hong Kong was undertaken by the Working Group on Mediation set up in 2008 and the Mediation Task Force set up in 2010.

  1. Working Group on Mediation (the Working Group)
    In the Report of the Working Group on Mediation published in February 2010, there were 48 recommendations covering three important areas of regulatory framework, training and accreditation, and publicity and public education. Please click here for the Executive Summary. At the same time, the Working Group also promulgated the Hong Kong Mediation Code (the Code). The Code is intended to provide a common standard among mediators and to serve an important quality assurance function. Various mediation service providers have already adopted the Code.
  2. Mediation Task Force (the Task Force)
    In order to consider the recommendations of the Working Group which required further deliberations after taking into account the public feedback received and to implement those which received general support, the Secretary for Justice set up a Mediation Task Force in 2012. Please click here for the Membership and Terms of Reference of the Task Force. The Task Force was assisted in its work by three groups working specifically on the said three areas. The Task Force had, in collaboration with different bodies, implemented various initiatives, including the production of an Announcement of Public Interest which was broadcast in December 2011 and the holding of the "Mediate First" Conference on 11 and 12 May 2012.

Hong Kong Mediation Accreditation Association Limited

With the recommendation in the Report of the Working Group and the submissions received in the public consultation, and with the support of the Task Force, it was considered that the establishment of a non-statutory industry-led single accreditation body would be desirable and should be supported. The single accreditation body could assist in ensuring the quality of mediators, consistency of standards, education of the public about mediation and mediators, enhancing public confidence in mediation services, and maintaining the credibility of mediation.

As there are a number of mediation service providers in Hong Kong, local and overseas alike, it is important for the major service providers to work together on the formation of an accreditation body and to agree on mutually acceptable professional standards, including training standards.

This single accreditation body, by the name of Hong Kong Mediation Accreditation Association Limited (HKMAAL) was incorporated in the form of a company limited by guarantee on 28 August 2012 with the Hong Kong Bar Association, the Law Society of Hong Kong, the Hong Kong International Arbitration Centre, and the Hong Kong Mediation Centre as the founder members.

Hong Kong, being a legal services hub in the Asia-Pacific region, is home to many prominent law-related organisations on mediation. Please visit the Hong Kong Legal Hub website for more information.

A "Mediate First" Pledge campaign was launched in May 2009 to encourage the use of mediation as the first step to resolve disputes. The “Mediate First” Pledge (the Pledge) is a non-legally binding commitment by pledgees to first explore the use of mediation to resolve disputes before resorting to other means of dispute resolution, such as court litigation. Over 600 companies and trade organizations have signed the pledge:
"Mediate First" Pledge for Companies/ Organisations/ Associations (online form)

Information about the Mediate First Pledge Logo & Star Logo Competition for Secondary School Students and the list of winners can be found here.

The first award presentation of Star Logo and Star Logo certificates to eligible MFP pledgees was held at the Mediate First Pledge Event 2019. The Event also marked the launch of three dedicated social media platforms, namely, Facebook, LinkedIn and Weibo, to connect directly with the public in promoting, among others, the Department of Justice’s mediation initiatives. More information about the biennial “Mediate First” Pledge event can be found here .

Mediate First

Logo Award Scheme

2019 Event with SJ addressing the audience

An investment Agreement was signed on 28 June 2017 under the framework of the Mainland and Hong Kong Closer Economic Partnership Arrangement (CEPA) between the HKSAR Government and the Ministry of Commerce (CEPA Investment Agreement) providing for promotion and protection of investments between the two places. The CEPA Investment Agreement provides a Mediation Mechanism for Investment Disputes for settlement of an investment dispute arising from an alleged breach of the substantive obligations of the Agreement by one side causing loss to an investor of the other side.

Under the Mediation Mechanism for Investment Disputes, Hong Kong and the Mainland respectively designated their own mediation institutions and mediators for the resolution of investment disputes and published the list of mediation institutions and mediators mutually agreed by both sides. The mutually agreed lists of mediation institutions and mediators of both sides were published on 14 December 2018.

With regard to mediators designated for Hong Kong, they are subject to a set of eligibility criteria which, among other things, requires them to possess necessary professional knowledge of international or cross-border trade and investment or relevant legal knowledge. The Department of Justice has also drafted a set of mediation rules for adoption by designated mediation institutions and mediators of the HKSAR.

The Mediation Mechanism for Investment Disputes will help advance the wider use of mediation in resolving cross-border disputes.

The Department of Justice has co-organised the Investment Law and Investor-State Mediator Training Course, the first investment law-cum-investment mediation training course in Asia, together with the International Centre for Settlement of Investment Disputes and the Asian Academy of International Law, in October 2018.

With the conclusion of the investment agreement under the framework of the CEPA on June 28, 2017, which provides mediation as a means of dispute resolution, the training course is one of the Department of Justice's initiatives towards developing Hong Kong into an international investment law and international investment dispute resolution skills training base. The goal is to build up a team of investment mediators in Asia to handle international investment disputes. The week-long training course attracted enthusiastic responses. Some 50 participants from around the world, including government officials from Mainland China, ASEAN countries, the Middle East, Africa, South America and Hong Kong, as well as local and overseas legal and mediation practitioners, gathered for this Asia premiere of intellectual and professional exchange in these subject areas.

Further rounds of such training will be organised by the Department of Justice

photograph of the training 2018

The West Kowloon Mediation Centre (WKMC), a unique facility dedicated to mediation, had its opening on 8 November 2018 with a Pilot Mediation Scheme launched at the same time. The significant project marks the Government's commitment to promote the use of mediation and to enhance public awareness of its benefits. The Pilot Mediation Scheme is operated at the WKMC by the Joint Mediation Helpline Office, an independent co-ordinator appointed by the Government, to provide mediation services to litigants of Small Claims Tribunal cases that are suitable for mediation and other suitable cases.

West Kowloon Mediation Centre

The ICC International Commercial Mediation Competition - Hong Kong was co-organised by the Department of Justice with the International Chambers of Commerce – Hong Kong in October 2018. It was a mediation competition focusing on mediation advocacy skills in international commercial mediation opened to both local and overseas university students. Professional mediators were invited to serve as voluntary judges or mediators in the competition. The winning team was sponsored to participate in the ICC International Commercial Mediation Competition in Paris. This served as an excellent opportunity to educate Hong Kong’s next generation on the benefits of mediation as well as raising Hong Kong’s status as the leading centre for international legal and dispute resolution services in the Asia-Pacific Region.

The Department of Justice will continue to co-organise this competition.

 ICC International Commercial Mediation Competition – Hong Kong 2018-1

 ICC International Commercial Mediation Competition – Hong Kong 2018-2

 ICC International Commercial Mediation Competition – Hong Kong 2018-3